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Processing of personal data

Privacy Policy

This privacy policy statement (“Privacy Policy”) discloses how Arnaldo Caprai Gruppo Tessile S.r.l., (“CRUCIANI”) a company registered under the laws of Italy having its registered address at S.S. Flaminia Km. 148, 06034 Foligno (PG), collects, stores and handles the Personal Data of its customers which use the www.crucianic.com website.  

CRUCIANI is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website (“Personal Data”), then you can be assured that it will only be used in accordance with this Privacy Policy. 

In this Privacy Policy, “you”, “your” and “yours” means you, the person(s) accessing or using this website and “we”, “us” and “our” means CRUCIANI.


Changes to Privacy Policy

We reserve the right to modify and change the Privacy Policy at any time. We will post on our website any changes to this Privacy Policy with the effective date of the changed policy, so that you can be informed of the way we collect and use your Personal Data any time you so choose.  If at any point we decide to use the Personal Data you submitted under this current policy in a way that differs materially from the privacy policy that applied at the time of that submission, you will be notified and given the opportunity via the website, email or in writing to opt out or otherwise prevent such usage. 


The Personal Data we may collect

We may collect the following information: 

  • your personal information such as your name, gender, date of birth
  • your contact information such as your telephone numbers, mailing addresses, email addresses, and fax numbers
  • your credit or debit card information and billing information, including name of cardholder, card number, billing address and expiry date
  • other information relevant to customer surveys and/or offers


Purposes for which the Personal Data are collected and to be used

 The Personal Data we collect from you will be used in some or all of the following ways: 

  • To deliver the products you have purchased from CRUCIANI
  • To update you on the delivery of the product and for customer support purposes
  • To provide you with relevant product information
  • To process your orders and to provide you with the services and information offered through our website and which you request
  • For fraud protection or credit risk reduction purposes
  • Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have given your consent to be contacted for these purposes.


Updating your personal information

You can update your Personal Data anytime by accessing your account on this website.


How we protect information 

We will at all times seek to comply with the requirements of the applicable laws and regulations to ensure that the Personal Data you give us is kept appropriately secure and processed fairly and lawfully. Your data will be held and managed by CRUCIANI who will act as Data Controller.

Only employees and approved contractors/developers who need the information to perform a specific job are granted access to personally identifiable information. Regular security reviews are held by us to ensure that the website remains safe and secure for your protection. However, we cannot guarantee complete security of data you disclose online and you accept that the Internet is not completely secure.


Information collected from children

We are strongly committed to preserving online privacy for all of our website visitors, including children. The website is a general audience site, and we do not knowingly collect information about children or sell products to children. We will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you are not permitted to submit information to the website. 


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question. 


Disclosure and transfer of Personal Data

Please note that we may disclose and transfer Personal Data to and jointly use Personal Data with (whether within or outside of your jurisdiction) our subsidiaries, associated companies, business associates, service providers, and other persons who we consider appropriate, in connection with the services and products provided to or requested by you.  We may disclose this information to facilitate communication of news and information about such services and products and otherwise for the purposes mentioned above, under Section “Purposes for which the Personal Data are collected and to be used”.

The entities with whom we may share your Personal Data include but are not limited to: 

  1. any CRUCIANI group companies;
  2. any agent, contractor or third party service provider who provides administrative, marketing and research, distribution, data processing, telemarketing, telecommunications, computer, payment or other services to CRUCIANI in connection with the operation of its business;
  3. other business associates such air carriers, land or sea transport operators, and other companies involved in providing customer service or fulfilling customer requests;
  4. credit reference agencies;
  5. credit, debit and /or charge card companies and/or banks;
  6. government or non-government authorities, agencies and/or regulators.

Where permitted by applicable local law, we may also disclose your Personal Data to third parties:  (i) when required by law, by court order, or in response to a search warrant or other legally valid inquiry; (ii) to an investigative body; (iii) to enforce our agreements with you; (iv) when requested by other government or law enforcement authorities (such as immigration and customs control and/or border control agencies); (v) with your express consent, or, (vi) pursuant to our good faith belief that disclosure is required by law or otherwise necessary to the establishment of legal claims or defenses, to obtain legal advice, to exercise and defend our legal rights, to protect our rights or property and those of our subsidiaries or associated companies, or to protect the life, body or property of an individual. This also applies when we have reason to believe that disclosing the Personal Data is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Please be advised that the Personal Data that we collect or obtain may be transferred to jurisdictions that offer lesser protection of Personal Data than that provided in your jurisdiction.  By submitting personal information to us or using this website, you understand and consent to such transfer.



Subject to your consent, we may use your Personal Data (including, without limit, your name, email address, telephone number and correspondence address) for direct marketing purposes. Direct marketing will include sending to you our regular email alerts, announcements, updates, festive greetings and invitations to events. The purpose of these communications is to keep you informed of services and products offered by us or any third parties which we think may be of interest to you, including offers, campaigns and promotions relating to such services or products, and to market to you such services and products. Such information may be delivered to you by direct email or mail, telemarketing, fax and /or other forms of communication. If you consent to this please confirm it at the material time.

You may always opt-out from receiving marketing communications at any time, free of charge, by following the opt-out instructions contained in the communications or writing to us (contact details follow below).


Controlling your Personal Data

Under and in accordance with the terms of the applicable laws you have the right to check whether we hold data about you and of access to such data as well as to amend the data at any time, by contacting us in any of the ways mentioned below. 

Nothing in this Privacy Policy shall limit your rights under the applicable laws.



Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to [email protected]. You can also call us at 0039 0742 39251.




This Privacy Policy forms part of our website Terms and Conditions. 


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