We ship all over the world by the following international couriers: GLS (for deliveries in Italy), and DHL, DHL Global Mail and DHL Welt Paket (for foreign shipments).
All orders are processed immediately subject to verification of actual availability of the product and of payment. In the event of error, the amounts debited to your credit card may be reimbursed.
Shipments are made within 2–4 business days in Italy (excepting the islands, where delivery is within 3–5 business days) depending on the delivery area and the time at which the order was placed or the payment received. In the case of foreign shipments, delivery times vary according to location and may take 3–7 business days by DHL EXPRESS, 15–20 business days by DHL GLOBAL MAIL and 15–23 days by DHL Welt Paket.
DHL EXPRESS - delivery times are 3–7 business days and shipments are trackable. This service provides the delivery to the following countries:
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Jersey, Luxemburg, Monaco, The Netherlands, Portugal, UK, Spain, Sweden: 10,99€
Andorra, Gibraltar, Island, Norway: 18,99€
Bulgaria, Cyprus, Estonia, Jersey, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia, Slovenia, Hungary, Croatia: 21,99€
USA – 28,99€
Switzerland, Canary Islands: 29,99€
Brunei, Canada, Greenland, Kuwait, Singapore, Sri Lanka: 34,99€
Saudi Arabia, Argentina, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Bolivia, Brazil, Colombia, Chile, South Korea, Ivory Coast, Costa Rica, Ecuador, Egypt, United Arab Emirates, Fiji, Philippines, Jamaica, Guernsey, Guadalupe, Guatemala, French Guiana, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Virgin Islands, Isle of Man, Faroe Islands, Liechtenstein, , Maldives, Malaysia, Martinique, New Caledonia, New Zealand, Oman, Pakistan, Palau, Panama, Peru, Puerto Rico, Qatar, Dominican Republic, Suriname, Tahiti, Taiwan, Thailand, Trinidad and Tobago, Turkey, Uruguay, Venezuela: 38,99€
Bhutan, Cambodia, Cameroon, Jordan, Iraq, Cook Islands, Israel, Kenya, Laos, Libya, Nauru, Nepal, Nevis, Nicaragua, Nigeria, South Africa, Senegal, Seychelles, Vietnam, Yemen: 38,99€
Afghanistan, Albania, Angola, Armenia, Azerbaijan, Benin, Bosnia Herzegovina, Belarus, Botswana, Burkina Faso, Burundi, Cape Verde, Chad, Comoros, Congo, North Korea, Cuba, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Djibouti, Guinea, Iran, Falkland Islands, Solomon Islands, Kazakhstan, Kyrgyzstan, Kiribati, Kosovo, Lesotho, Liberia, Macedonia, Madagascar, Malawi, Mali, Morocco, Mauritania, Mauritius, Mayotte, Mexico, Moldavia, Mongolia, Montenegro, Mozambique, Myanmar, Namibia, Niger, Niue, Central African Republic, Reunion, Ruanda, Russia, Serbia, Sierra Leone, Somalia, South Sudan, Sudan, Swaziland, Targikistan, Tanzania, Togo, Tunisia, Turkmenistan, Ukraine, Uganda, Uzbekistan, Zambia, Zimbabwe: 43,99€
Paraguay, Lebanon, Australia, China: 49 €
Japan: 59 €
DHL GLOBAL MAIL - delivery times are 10 – 15 business days and shipments are not trackable. This service provides delivery to the following countries:
Austria, Azores, Belgium, Corsica, France, Greece, Irish Republic, Luxemburg, Madeira, Monaco, The Netherlands, Portugal, Spain, UK, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia, Denmark, Finland, Germany, Italy, Sweden, Ireland, Norway, Switzerland, Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia Herzegovina, Canary Islands, Faroe Islands, Greenland, Guernsey, Isle of Man, Jersey, Kosovo, Liechtenstein, Macedonia, Moldavia, Montenegro, Russia, San Marino, Serbia, Turkey, Ukraine, Vatican.
DHL WELT PACKET - Delivery times are 15 – 23 business days and shipments are not trackable. This service provides the delivery to the following countries:
Russia: 29,99 €
Taxes and dues – NOT INCLUDED
We use the DDP (Delivery Duty Paid) formula for shipments to EU countries. Goods arrive at destinations in these countries directly to the place indicated without having to pay anything on top of the amount paid at the time of the order. For all the other countries, we use the DDU (Delivery Duty Unpaid) formula, so the courier may arrive with a separate invoice claiming payment of the dues and taxes applied by local authorities. If you live in a non-EU country, we recommend checking local taxes and dues before placing orders.
IMPORTANT: we do not ship to post office boxes.
* Business days are from Monday to Friday excepting Italian holidays.
Italian holidays on which shipping and deliveries are not carried out: 1-6 January, Easter Sunday and Monday, 25 April, 1 May, 2 June, 15 August, 1 November, 8 December, 25, 26 and 31 December.